This privacy policy explains how Linguist Hub handles personal data when you use the website, contact us, or ask about our small-group language courses. It is written in plain language and covers the main ways we collect, use, store, and share information.
This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.
When you contact Linguist Hub, we may process your name, email address, phone number if you choose to provide it, your inquiry message, and information about your learning goals, level, and schedule preferences. We also process limited technical data such as server request metadata and browser or device information when you use the website.
We receive personal data from contact forms, email, phone calls, and online consultation requests. Technical data is collected automatically when the website is accessed, and it may be used to support security, delivery, and basic site operation.
The website uses essential cookies to keep core functions working and preference cookies to remember your privacy choices. We do not state that analytics or marketing cookies are active.
We use cookies only for essential site operation and to remember privacy preferences. You can manage or block cookies through your browser settings, but some parts of the site may not work properly if essential cookies are disabled.
We use personal data to answer course inquiries, arrange level screening, match groups and timetables, confirm course terms, manage enrolment, and support scheduled lessons, guided practice, and progress review. We also use data to operate the website, maintain security, and handle technical delivery.
We may share limited data with service providers that help us operate the website, manage communications, or support technical delivery. These recipients may process data only for the tasks we assign and under appropriate confidentiality and security obligations.
We may share personal data with public authorities, courts, or other official bodies when we are required to do so by law or when disclosure is necessary to protect rights, safety, or the integrity of our services. We do not disclose data for unrelated commercial purposes.
You may have rights over your personal data, including the right to know what we hold, ask for corrections, request deletion in suitable cases, and object to certain processing. If a request cannot be fully granted, we will explain the reason where the law requires it.
To exercise your rights, send a clear request and enough information for us to identify the relevant data. We may ask for additional details to verify identity and protect your information. We will respond within the period required by applicable law.
Inquiry records are kept for the time needed to respond and manage follow-up communication. If you enrol, course-related records are kept for the period needed to administer the service and meet legal, accounting, or record-keeping obligations. When data is no longer needed, it is deleted or anonymised where appropriate.
We may update this privacy policy from time to time to reflect changes in our services, website functions, or legal requirements. The revised version will apply from the date it is published, unless a different effective date is stated.
Under the GDPR, Linguist Hub acts as the controller for the personal data described in this notice. We process data only where we have a lawful basis, such as responding to your request, taking steps before enrolment, meeting legal obligations, or relying on our legitimate interests in running and securing the website and course services.
Where the GDPR applies, you may ask to access your data, correct inaccurate information, delete data in appropriate cases, restrict certain processing, object to processing based on legitimate interests, and request data portability where the law allows it. You may also withdraw consent where processing is based on consent, without affecting earlier processing.
